The next innovation came when robot servers, called Bellabot’ were introduced by tech supplier Hutech Robotics, which meant that food could be delivered directly from kitchen to table with minimal contact from front-of-house staff, further improving the covid safe environment.
These innovative measures and adaptations brought further benefits as the country emerged from the various lockdowns and restrictions, as the hospitality sector began to suffer from a staffing crisis, which continues today, with fewer people wanting to work in the sector, stretching front-of-house teams to their limit in some cases but the use of robots supporting servers meant that yet again TCB could remain open, leaving their human servers to engage with customers while the robots did all the running back and forth from kitchen to tables delivering food and our customers loved t!
